This policy explains what information smsswit.ch collects through this website and platform, and how we use it.
Information we collect
We collect information you give us and basic technical data:
- Demo requests: your name, work email, company, country, monthly SMS volume, the services and plan you are interested in, and your message.
- Customer accounts: account and billing details, plus traffic records such as CDRs and EDRs created when you use the platform.
- Support contact: what you send us by email.
- Technical data: IP address, browser details and server logs needed to run and secure the service.
How we use information
- To answer demo requests and set up accounts.
- To provide, bill and support the service.
- To detect fraud, artificial traffic and misuse.
- To meet legal, tax and carrier obligations.
We do not sell personal information.
Who we share it with
We share information only where needed to run the service:
- Form delivery services, which pass demo requests to our team by email.
- Website providers. This site loads fonts and code libraries from Google Fonts, jQuery and jsDelivr, which receive your IP address when the page loads.
- Carriers and connected vendors, when needed to route and settle traffic.
- Authorities, when the law requires it.
Client data is never shared between tenants.
Where data is stored
The 20 and 50 TPS plans run in EU data centres. CUSTOM plans can run in your own cloud account or on your own servers. Some providers named above may process data in other countries.
Cookies
This website does not set its own cookies. If that changes, we will update this policy.
Keeping and protecting data
We keep information only for as long as we need it for the purposes above, including legal, tax and billing requirements. We use technical and organisational measures to protect it, though no system is completely secure.
Your rights
Depending on where you live, you may have the right to access, correct, delete or export your personal information, or to object to how we use it. To make a request, email Team@smsswit.ch. You may also be able to complain to your local data protection authority.
Changes to this policy
We may update this policy. The date at the top shows the latest version.
Contact
Questions about privacy: Team@smsswit.ch or sales@smsswit.ch